General dentistry · Specialist dentistry · Dental groups
Keep every chair busy from your own recall list.
Recalls slip, confirmations go unanswered and a cancelled hygiene slot stays empty. Zeya runs six-month recalls, confirms every appointment, offers freed slots to your waitlist and books new patients after hours, on WhatsApp and on the phone.
Results
Average outcomes across Zeya partners
- +30%
- of cancellations converted to reschedules
- +10%
- average revenue uplift
- +75%
- patient engagement
- 5–10x
- ROI within 60 days
- typical; individual results vary
Averages across Zeya partners in all specialties, not dental practices alone. Individual results vary.
Use cases
What dental practices automate with Zeya
Six-month recalls that get bookedFor: General dental practices
Problem: Patients due for a check-up and clean never hear from you, or ignore a generic reminder.
What Zeya does: Engine reads last-visit dates from your practice system and sends each patient who is due a WhatsApp recall with real open slots. A reply books straight into the diary.
Confirmations that rebookFor: Busy front desks
Problem: Unconfirmed appointments become no-shows, and late cancellations leave gaps you can't fill.
What Zeya does: Reminders ask the patient to confirm, reschedule or cancel in one tap. A "reschedule" gets new times straight away, so the slot is freed early enough to refill.
- +30%
- of cancellations converted to reschedules
Waitlist fillFor: Practices with a wait for the hygienist or a popular dentist
Problem: A cancellation at 9am means an empty chair at 11am.
What Zeya does: When a slot frees up, Engine offers it to patients on your waitlist on WhatsApp. The first to accept gets it, and the booking is written to your system.
After-hours booking for new patientsFor: Practices taking new patients
Problem: People look for a dentist in the evening, when nobody is there to answer.
What Zeya does: Text Agents answer on WhatsApp, Instagram and Facebook 24/7, answer questions about prices and what to expect from your approved answers, and book new-patient exams into your system.
Treatment-plan follow-upsFor: Practices presenting crowns, implants, aligners and other multi-visit plans
Problem: A patient accepts a plan in the chair, then never books the next stage.
What Zeya does: When the next appointment in a plan isn't booked within the window you set, Zeya sends a reminder with open slots. Questions about the treatment itself go to your team.
An AI receptionist for the phonesFor: Practices where the front desk is also chairside or taking payments
Problem: The phone rings while the front desk is with a patient, and the caller tries another practice.
What Zeya does: Voice Agents answer every call, book, reschedule or cancel, and send the confirmation on WhatsApp before the call ends.
- +25%
- confirmed appointments
- Voice pilot partners
Dental groups with several branchesFor: Dental groups
Problem: Each branch runs its own phone and WhatsApp, and head office can't compare them.
What Zeya does: Converse routes every conversation to the right branch. Analytics shows recall bookings, confirmations and response times branch by branch.
In healthcare, patient experience cannot be compromised. Zeya helped us reduce front-desk workload, respond faster, and automate repetitive communication, all while keeping our team in full control.
Integrations
Works with the systems you already run
Zeya reads your patient list and diary and writes bookings back, including Kumodent and DrPartners, the dental clinic app used widely across Malaysia. If your dental practice software isn't listed, ask us before you decide.
Not listed? Ask us about your system, including custom deployments. Integrations →
FAQ
Frequently asked questions
Does Zeya work with my dental practice software?
Zeya integrates with the clinic systems on our integrations list. If your dental software isn't there, ask us and we'll tell you what's possible before you commit.
Can patients choose their dentist or hygienist?
Yes. Zeya books against each clinician's availability in your system and applies the rules you set, such as longer slots for new-patient exams.
Does the AI give dental advice?
No. Zeya handles administrative conversations: booking, rescheduling, prices and what to bring. If a patient describes pain, swelling or an emergency, the conversation goes to your team straight away.
Can we send recalls on WhatsApp in Singapore?
Zeya keeps appointment and recall reminders separate from promotional campaigns. Prior written consent is required before a Singapore clinic sends promotional WhatsApp messages, so promotions go only to patients who have opted in. Your team decides which messages count as promotional.
Does it work for dental groups?
Yes. Conversations are routed by branch and reported by branch. See Zeya for clinic groups.
How quickly can we go live?
Converse goes live in 48 hours; Voice Agents in 7 days.
Put your recall list to work
30 minutes. We'll walk through your recalls, confirmations and cancellations and show you what changes first.