Customers
Clinics that scaled patient care with Zeya
Real results from clinics that unified patient communication, automated reminders and covered patients after hours. Every number below comes from the clinic's own data.
Customer stories
Case studies
SingaporePhysiotherapy & osteopathy, multi-clinic
EDGE Healthcare case study: 38% shorter response times
- −38%
- average first response time
- from 2.67 to 1.65 min
- 19.5%
- late-cancellation rate
- from 21.6%, about 10% fewer
- 52.7%
- after-hours message coverage
- from 40.7%
Read the case study
SingaporePhysiotherapy
Heartland Rehab case study: +18% booking conversion
- +18%
- booking conversion rate
- +7%
- first-contact resolution rate
- 24/7
- patient enquiry coverage
Read the case study
Australia- −54%
- average after-hours response time
- 2x
- confirmed bookings
- +61%
- new patients
Read the case study
Results
Across Zeya partners
- 300+
- healthcare partners across Asia and Australia
- 2M+
- patient interactions on the platform
- Every partner
- we have onboarded is still on the platform
Average outcomes across Zeya partners
- +10%
- average revenue uplift
- +30%
- of cancellations converted to reschedules
- +75%
- patient engagement
Individual results vary.
In their words
In their words
In healthcare, patient experience cannot be compromised. Zeya helped us reduce front-desk workload, respond faster, and automate repetitive communication, all while keeping our team in full control.
Zeya just works. It runs behind the scenes and automates exactly what we need. No training, no hassle.
Amazingly simple. Frees you up to be a doctor, and not an admin. That is the dream, and Zeya delivers it.
More stories on the way
Case studies for Analytics and ad attribution, Lens in Vietnam, specialist clinics, Digital Twin and Tempo are being written with our partners.
Become our next case study
See how Zeya can automate your clinic's front office, with Converse live in 48 hours.