Integrations
Works with the systems your clinic already runs
Zeya connects to your EMR or practice-management system. It reads the appointments and patient details each workflow needs, and writes bookings and outcomes back. No migration, no new logins, and patients keep messaging your existing WhatsApp number.
Integrations
Clinic EMR and practice management
Plato and Cliniko have their own pages showing what syncs and which modules use it.
Clinic EMRs, allied-health and aesthetics practice software in Singapore, Malaysia and Australia.
Integrations
Dental
Dental practice software used by clinics in Malaysia.
- DrPartnersDental clinic app
- KumodentDental practice management
Integrations
Scheduling and calendars
Every system listed here is confirmed by the Zeya team. Not listed? Ask us and we'll tell you plainly whether and how we can connect to it.
- AcuityOnline booking
- Google CalendarCalendar and video consultations
How it works
How integration works
Connect
With your permission, we connect Zeya to your EMR or practice-management system. Your data stays where it is, and your team keeps using the system the way it does today.
Read what each workflow needs
Appointments, availability, patient contact details and visit history, so reminders reach the right patient and AI agents only offer real slots.
Write back bookings and outcomes
Bookings, reschedules, cancellations and confirmations made through Zeya go back into your system, so your EMR stays the source of truth.
Keep your existing number
Zeya works with your clinic's existing WhatsApp number. Patients keep contacting you the way they already do.
What each module uses the integration for
Converse and Text Agents
Look up the patient's appointments, and book, reschedule or cancel in chat.
Voice Agents
Check availability and book during the call, then confirm on WhatsApp.
Engine
Send reminders from the appointment list and re-engage overdue patients from their visit history.
Lens
Turn paper records, referrals and forms into structured data in your EMR.
Tempo
Keep bookable slots in line with who is rostered on.
Digital Twin and Analytics
One secure layer over your EMR, so you can follow each patient from first enquiry to attended visit.
Customer stories
Clinics running Zeya on their EMR
SingaporePhysiotherapy & osteopathy, multi-clinic
EDGE Healthcare case study: 38% shorter response times
- −38%
- average first response time
- from 2.67 to 1.65 min
- 19.5%
- late-cancellation rate
- from 21.6%, about 10% fewer
- 52.7%
- after-hours message coverage
- from 40.7%
Read the case study
SingaporePhysiotherapy
Heartland Rehab case study: +18% booking conversion
- +18%
- booking conversion rate
- +7%
- first-contact resolution rate
- 24/7
- patient enquiry coverage
Read the case study
Not listed? Ask us
We add integrations based on the systems our clinics use. If yours isn't listed, tell us which system you run. We'll tell you whether we can connect to it today, and what it would take if we can't. That includes practices in Australia running Best Practice, MedicalDirector or Zedmed.
FAQ
Frequently asked questions
Which systems does Zeya integrate with?
Clinic EMR and practice management: Plato, SGiMED, Cliniko, Zanda, Phorest and Dr Assist. Dental: Kumodent and DrPartners. Scheduling and calendars: Acuity Scheduling and Google Calendar and Meet. Ask us about others.
Do we need to migrate our data or change EMR?
No. Zeya works with the system you already use. There is no data migration and your team doesn't need new logins for the EMR.
What does Zeya read from our system?
Only what the workflows you turn on need. Typically that is appointments, availability, patient names and contact details, and visit history for recalls.
Does Zeya write back to our EMR?
Yes, where your system allows it. Bookings, reschedules, cancellations and confirmations made through Zeya are written back, so your team sees one up-to-date diary.
How long does it take to connect?
Converse goes live in 48 hours, including connecting your channels and EMR. Voice Agents go live in 7 days.
Where is the data stored?
Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request. See Trust and security.
See Zeya working with your EMR
Tell us which system you run and we'll show you the workflows on it.