Cliniko integration · Allied health
Zeya for Cliniko practices
Zeya answers patient calls and messages, books into your Cliniko diary, and runs your reminders, recalls, and course-completion nudges.
- No migration and no change to how your team uses Cliniko
- Keep your existing WhatsApp number
- Converse live in 48 hours; Voice Agents in 7 days
What the Cliniko integration syncs
The exact fields depend on your Cliniko setup. We map them with you during onboarding.
ClinikoAppointments
Zeya reads upcoming appointments for reminders and confirmations, and writes bookings, reschedules and cancellations back to Cliniko.
Both waysAvailability
Text and Voice Agents only offer slots that are really free, for the right practitioner and appointment type.
From ClinikoPatient contact details
Reminders and replies go to the right patient on the right number.
From ClinikoVisit history
Engine finds patients who stopped part-way through a course of treatment or are due for review, and re-engages them.
From ClinikoOutcomes
Confirmations and booking results are written back, so your team sees what happened in Cliniko.
Back to Cliniko
Modules that use the Cliniko integration
Voice Agents
An AI receptionist that answers calls, books into Cliniko, and confirms appointments on WhatsApp.
Text Agents
Answer, book and reschedule in chat, 24/7.
Converse
Every patient conversation in one inbox, linked to the patient's appointments.
Engine
Reminders, recalls, waitlist filling, and course-completion nudges.
Analytics
Follow each patient from first enquiry to attended visit.
Digital Twin
One secure layer over Cliniko that every Zeya module uses.
Where Zeya supports Cliniko practices
Zeya supports Cliniko practices in Australia, Singapore and Malaysia. See AI receptionist in Australia and Zeya for physiotherapy clinics for more.
FAQ
Frequently asked questions
Do we need to change how we use Cliniko?
No. Your team keeps using Cliniko as it does today. Zeya reads from it and writes bookings and outcomes back.
Which practices is this for?
Zeya works with allied-health practices that run on Cliniko, such as physiotherapy, osteopathy, chiropractic, podiatry, and psychology, from single practices to multi-location groups.
Can the AI receptionist book into Cliniko?
Yes. Zeya Voice checks availability and books during the call, then sends a confirmation on WhatsApp.
Do we keep our WhatsApp number?
Yes. Zeya works with your clinic's existing WhatsApp number.
Where is the data stored?
Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request.
What does the Cliniko integration do?
Zeya reads appointments, availability, patient contact details, and visit history from Cliniko, and writes bookings, reschedules, cancellations, and outcomes back. Your team sees everything in Cliniko.
Does the Cliniko integration work in Australia?
Yes. Zeya supports Cliniko practices in Australia, Singapore, and Malaysia.
How long does it take to go live?
Zeya Converse, with WhatsApp, Instagram, Facebook, and email in one inbox, is live in 48 hours. Zeya Voice, the AI receptionist, is live in 7 days.
Will Zeya replace my front desk?
No. Zeya takes the routine calls, messages, reminders, and rebookings, so your team spends more of the day with patients.
Is patient data secure?
Zeya is built to comply with Singapore's and Malaysia's Personal Data Protection Acts (PDPA), the Australian Privacy Act, GDPR, and HIPAA. Its security controls align with ISO 27001 and SOC 2.
See Zeya working with Cliniko
30 minutes. We show you AI booking, reminders and recalls on a Cliniko setup like yours.