Insights for clinic operators

The technology behind Zeya Lens: how a fine-tuned model reads handwritten Vietnamese lab requisition forms on hardware inside the laboratory, with 82.3% field-level accuracy and no patient data leaving the site.

A patient messages at 10:47pm and books elsewhere by morning. Why after-hours gaps, no-shows and late cancellations add up, and how automated WhatsApp reminders and rescheduling close the gap without adding headcount.