# Zeya Health > Zeya Health is a Singapore-based healthcare AI company. Its platform answers every patient conversation (WhatsApp, Instagram, Facebook, email and phone), automates front-office and operational workflows, and connects clinic EMRs to analytics and AI assistants. Zeya serves specialist clinics, allied-health practices, clinic groups and hospitals across Southeast Asia and Australia. Key facts: - Who it's for: specialist clinics (aesthetics, dermatology, dental, orthopaedics, ENT, eye), allied-health practices (physiotherapy, osteopathy, rehab), clinic groups and hospitals. - Markets with live clinics: Singapore, Malaysia, Vietnam, the Philippines, Cambodia, Indonesia and Australia. Headquartered in Singapore. - Platform: Engage (Converse omnichannel inbox, Text Agents, Voice Agents), Operate (Engine automations, Lens document digitisation, Tempo rostering), Connect & Measure (Digital Twin EMR layer, Analytics). - Go-live: Converse in 48 hours; Voice Agents in 7 days. - Pricing: not published. Pricing is shared after a short qualification chat: https://zeya.health/get-pricing/ - Demo: https://zeya.health/book-a-demo/ - Data residency: Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request. - Compliance: Zeya is built to comply with Singapore's and Malaysia's Personal Data Protection Acts (PDPA), the Australian Privacy Act, GDPR, and HIPAA. Its security controls align with ISO 27001 and SOC 2. Zeya does not currently hold third-party certifications. - Zeya's agents handle administrative and engagement tasks. They do not diagnose or give medical advice. - Every page below has a Markdown version (the links point to it); the HTML page is the same URL without ".md". ## Platform - [Platform](https://zeya.health/platform.md): Eight modules in three families: Engage (Converse, Text Agents, Voice Agents), Operate (Engine, Lens, Tempo) and Connect & Measure (Digital Twin, Analytics). Start with one; add the rest on the same patient record. - [Converse](https://zeya.health/platform/converse.md): Zeya Converse: your WhatsApp team inbox, plus Instagram, Facebook, and email, in one place on your clinic's existing number. Live in 48 hours. - [Text Agents](https://zeya.health/platform/text-agents.md): Zeya Text Agents answer patient questions, qualify enquiries and book into your EMR on WhatsApp, Instagram and Facebook Messenger, 24/7. Reminders patients can act on, course and package nudges, and an immediate handover to your team for anything sensitive. - [Voice Agents](https://zeya.health/platform/voice-agents.md): Zeya's AI phone receptionist for clinics and hospitals answers and makes patient calls, books into your EMR or HIMS, and confirms on WhatsApp before the call ends. - [Engine](https://zeya.health/platform/engine.md): Zeya Engine is appointment reminder software for clinics: reminders patients can act on, recalls, automated waitlist management, and follow-ups, run from your EMR. - [Lens](https://zeya.health/platform/lens.md): Zeya Lens reads referral letters, intake and consent forms, lab and imaging reports, claims documents and paper archives, and turns them into structured EMR data your team checks before it's saved. Reads Vietnamese-language records, ahead of Vietnam's 31 December 2026 EMR deadline for clinics. - [Tempo](https://zeya.health/platform/tempo.md): Zeya Tempo rosters clinicians, rooms and chairs across every location and turns the roster into the slots patients can book. When a clinician calls in sick, Zeya's agents contact the affected patients and reschedule them. - [Digital Twin](https://zeya.health/platform/digital-twin.md): Zeya Digital Twin is a secure layer over your EMR. It powers every Zeya module and connects the AI assistants your team already uses, so you can ask about your schedule, overdue patients and branch numbers in plain language, with every read and write logged. - [Analytics](https://zeya.health/platform/analytics.md): Zeya Analytics follows every patient from ad to enquiry, booking, attended visit and revenue, by campaign, channel and branch. It sends real outcomes back to Meta through the Meta Conversions API without health data, and builds operational dashboards around your clinic's own numbers. ## Solutions - [Solutions](https://zeya.health/solutions.md): How Zeya works for physiotherapy, aesthetics, dental and specialist clinics, for multi-location clinic groups and hospitals, and for clinics serving international patients. - [Physio, osteo & rehab](https://zeya.health/solutions/physio.md): Physio software that answers enquiries 24/7, books into your EMR, and brings patients back to finish their course. Proven at EDGE Healthcare and Heartland Rehab. - [Aesthetics & dermatology](https://zeya.health/solutions/aesthetics.md): Answer every Instagram and WhatsApp enquiry in seconds, day or night, book consultations into your system and see which ads filled which chair. Proven at Sculpt Aesthetics. - [Dental](https://zeya.health/solutions/dental.md): Six-month recalls, two-way confirmations, waitlist fill and after-hours booking on WhatsApp and phone, written back to your practice system. Trusted by Elite Dental Group. - [Specialist clinics](https://zeya.health/solutions/specialists.md): Referral intake, complex scheduling rules, an AI receptionist and pre- and post-procedure messages for orthopaedic, ENT, eye, O&G, paediatric and dermatology specialists. - [Clinic groups](https://zeya.health/solutions/groups.md): One inbox routed by branch, central call handling, rosters across sites, one data layer across mixed EMRs and every branch's numbers side by side. Used by EDGE Healthcare and Elite Dental Group. - [Hospitals](https://zeya.health/solutions/hospitals.md): Voice Agents for hospital contact centres, pre-admission instructions, discharge follow-up calls and document digitisation with Lens. Start with a pilot in one department. - [International patients](https://zeya.health/solutions/international-patients.md): Reply to overseas patients across time zones, qualify enquiries and hand them to your coordinators. For clinics and hospitals serving medical travellers in Korea, Japan, Singapore and Malaysia. - [Lens: số hoá hồ sơ bệnh án](https://zeya.health/vn/lens.md): Zeya Lens chuyển hồ sơ bệnh án giấy, phiếu thông tin bệnh nhân, giấy cam kết, giấy chuyển tuyến và kết quả xét nghiệm thành dữ liệu có cấu trúc, được nhân viên kiểm tra trước khi lưu. Dành cho phòng khám và bệnh viện triển khai hồ sơ bệnh án điện tử theo Thông tư 13/2025/TT-BYT. ## Customers and proof - [EDGE Healthcare](https://zeya.health/customers/edge-healthcare.md): EDGE Healthcare, a multi-clinic physiotherapy and osteopathy group in Singapore, cut first response time by 38%, reduced late cancellations and lifted after-hours coverage with Zeya. - [Heartland Rehab](https://zeya.health/customers/heartland-rehab.md): Heartland Rehab, a physiotherapy practice in Singapore, increased booking conversion by 18% and first-contact resolution by 7%, with 24/7 patient enquiry coverage, using Zeya. - [Sculpt Aesthetics](https://zeya.health/customers/sculpt-clinic.md): Sculpt Aesthetics, an aesthetics clinic in Queensland, Australia, doubled confirmed bookings and grew new patients 61% by answering after-hours enquiries with Zeya. - [Customers](https://zeya.health/customers.md): How physiotherapy, osteopathy and aesthetics clinics use Zeya to answer every enquiry, reduce late cancellations and grow bookings. Real results with before-and-after numbers. ## Integrations - [Integrations](https://zeya.health/integrations.md): Zeya connects to clinic EMRs, practice-management systems and booking tools, including Plato, SGiMED, Cliniko, Zanda, Phorest, Dr Assist, Kumodent and Acuity Scheduling. It reads appointments and patient details, writes bookings and outcomes back, and keeps your existing WhatsApp number. - [Plato](https://zeya.health/integrations/plato.md): Connect Plato to Zeya for WhatsApp messaging, AI booking, reminders and recalls that read from and write back to Plato. Used by EDGE Healthcare and Heartland Rehab in Singapore. - [Cliniko](https://zeya.health/integrations/cliniko.md): Connect Cliniko to Zeya: AI that answers calls and messages, books into your Cliniko diary, and sends reminders and recalls. For physio and allied-health practices. ## Markets - [Australia](https://zeya.health/au.md): A virtual receptionist for Australian allied-health practices. Zeya's AI answers calls after hours, books into Cliniko or Zanda, and runs your recalls. - [Malaysia](https://zeya.health/my.md): Zeya answers WhatsApp, Instagram, Facebook and phone enquiries for Malaysian aesthetic, dental and specialist clinics and for private hospitals' international patient desks, books appointments and runs follow-ups. Works with Plato, Dr Assist, Kumodent and DrPartners. - [Vietnam](https://zeya.health/vn.md): Vietnamese clinics must run electronic medical records by 31 December 2026. Zeya Lens turns paper records and forms into structured data your team checks, and Converse brings Zalo (beta), Facebook and phone into one inbox for dental and aesthetic chains. - [한국](https://zeya.health/kr.md): Zeya Health는 외국인 환자 문의를 환자가 사용하는 언어로 AI 챗봇이 먼저 응대하고, 상담과 예약 연결, 팔로업·리콜 메시지까지 자동화합니다. 외국인 환자를 맞는 피부과·성형외과를 위한 환자 커뮤니케이션 자동화 솔루션입니다. - [日本](https://zeya.health/jp.md): 東京・大阪で複数院を展開する自由診療の美容皮膚科・美容クリニック向けに、電話とメッセージの問い合わせ対応、予約、リコール配信をAIで支援するZeyaのご紹介です。 ## Company, trust and contact - [Book a demo](https://zeya.health/book-a-demo.md): Book a 30-minute Zeya demo. We walk through your clinic's workflows and show what to expect in your first 60 days. Takes one minute to request. - [Get pricing](https://zeya.health/get-pricing.md): Zeya pricing depends on your modules, channels and number of locations. It is shared after a short qualification chat on WhatsApp, usually within one business day. - [About](https://zeya.health/company/about.md): Zeya Health builds the AI front office for clinics and hospitals, with 300+ healthcare partners. Backed by Antler; acquired ConnectLah in October 2026. - [Careers](https://zeya.health/company/careers.md): Work on AI that clinics rely on every day: patient messaging, voice agents, EMR integrations and clinic workflows. Zeya Health is headquartered in Singapore. No open roles are listed right now; send us your CV. - [Partners](https://zeya.health/company/partners.md): Partner with Zeya Health as an EMR or practice-management vendor, an implementation or reseller partner, or a technology partner, and bring the agentic front office to more clinics in Southeast Asia and Australia. - [Contact](https://zeya.health/company/contact.md): Contact Zeya Health: book a demo, get pricing, reach support, or contact us about partnerships, press, careers or security. Or message the founder on WhatsApp. - [Trust & security](https://zeya.health/trust.md): How Zeya protects patient data: PDPA and Australian Privacy Act compliance, where data is hosted, how our AI is governed, and who our Data Protection Officer is. ## Optional - [Recovering lost appointments](https://zeya.health/resources/blog/how-singapore-clinics-are-recovering-lost-appointments.md): Singapore clinics lose up to 28.6% of appointments to no-shows and after-hours gaps. Here is how WhatsApp automation is closing that gap without adding headcount. - [Lab intake, automated on site](https://zeya.health/resources/blog/lab-intake-automated-on-site.md): The technology behind Zeya Lens: a vision-language model fine-tuned to read handwritten Vietnamese lab requisition forms on site, reaching 82.3% field-level accuracy on held-out forms with no patient data leaving the laboratory. - [Press & news](https://zeya.health/resources/press.md): Coverage of Zeya Health in e27, TNGlobal, The Peak and BioSpectrum Asia, including the Antler backing and the acquisition of ConnectLah, plus company facts and media contact. - [Glossary](https://zeya.health/resources/glossary.md): Plain definitions of the front-office, patient communication and clinic data terms clinic owners meet: AI receptionist, no-show rate, patient recall, waitlist backfill, Conversions API, PDPA, data residency and more. - [Full site content in one file](https://zeya.health/llms-full.txt)