# Zeya Health | AI patient engagement software for clinics > Zeya is AI patient engagement software for clinics: it answers every enquiry on WhatsApp, social, email and phone, and runs reminders and recalls. URL: https://zeya.health/ Last updated: 2026-10-04 ## Every patient reached. Every appointment filled. Zeya is the AI front office for your clinic: patient engagement software that answers every enquiry, books into your EMR, and runs your follow-ups. (An AI receptionist for calls, plus WhatsApp automation and one inbox for Instagram, Facebook, email, and more. Live on WhatsApp in 48 hours.) - [Book a demo](https://zeya.health/book-a-demo/) - [Get pricing](https://zeya.health/get-pricing/) - **300+** healthcare partners across Asia and Australia - **2M+** patient interactions on the platform - **38%** fewer no-shows (average across partners) - **+27%** booking conversion (average across partners) - **+30%** of cancellations converted to reschedules - **5–10x** ROI within 60 days (typical; individual results vary) _Average outcomes across Zeya partners. Individual results vary._ ## Trusted by clinics across Asia and Australia Sculpt Aesthetics · Heartland Rehab · EDGE Healthcare · Elite Dental Group · EHA Clinic · Stephanie Ho Dermatology · Rapid Physiocare · River Physio · Babysteps · Kaleidoscope · The Bone & Joint Centre · Apex Sports Clinic · Southern Health Centre · Pink & White Dental · IMC Healthcare · Dasom Clinic · The Foot Practice · Solace Asia · TrueCare Clinic · New Path · DrX Clinic · The Hearing Room · Kin Dental Centre · Dr. Kevin Chua Medical & Aesthetics · Dr. Cindy’s Medical Aesthetics · Demant · URODOC · Zest Clinic · Dental Lounge · Embrace Physio · Phoenix Medical Group · Livingstone Dermatology · Mendis · Digestive Centre · Asia Pacific Dental Centre · Benchmark Physio · Polaris Plastic Surgery · Toofus Dental ## Built for the way your clinic works Pick your practice to see the workflows, integrations and results that matter to you. - **[Physio, osteo and rehab](https://zeya.health/solutions/physio/)**: Fill the diary from your own patient list. Course-completion nudges, after-hours booking, and reminders that let patients confirm or reschedule. - **[Aesthetics and dermatology](https://zeya.health/solutions/aesthetics/)**: Answer every Instagram and WhatsApp enquiry in seconds, day or night, and see which ads filled which chair. - **[Dental](https://zeya.health/solutions/dental/)**: Six-month recalls, confirmations, and automated waitlist management that keep every chair busy. - **[Specialist clinics](https://zeya.health/solutions/specialists/)**: Referral intake, complex scheduling rules and multilingual call handling for orthopaedics, ENT, eye and more. - **[Clinic groups](https://zeya.health/solutions/groups/)**: One inbox, one analytics view and one roster across every branch. - **[Hospitals](https://zeya.health/solutions/hospitals/)**: Contact-centre voice agents, pre-admission and discharge follow-up, document digitisation. ## One platform, three jobs Start with one module and add the rest when you're ready. Everything shares one patient record through Digital Twin. - **[Every patient conversation, answered](https://zeya.health/platform/)** - [Converse](/platform/converse/): every channel in one team inbox - [Text Agents](/platform/text-agents/): AI that answers, qualifies and books in chat - [Voice Agents](/platform/voice-agents/): an AI receptionist for every call - **[The clinic runs itself](https://zeya.health/platform/)** - [Engine](/platform/engine/): reminders, recalls, waitlists and claims workflows - [Lens](/platform/lens/): paper records and referrals into structured EMR data - [Tempo](/platform/tempo/): calendar and rosters that keep every room covered - **[Connect your systems and measure results](https://zeya.health/platform/)** - [Digital Twin](/platform/digital-twin/): your EMR, connected to every module and your AI assistants - [Analytics](/platform/analytics/): from ad click to attended visit, plus dashboards built around your KPIs ## Talk to Zeya the way your patients will Send a WhatsApp message or make a call and see how Zeya answers, books and confirms, including a WhatsApp confirmation sent while the call is still going. - Book a demo: https://zeya.health/book-a-demo/ ## Results from clinics like yours - [EDGE Healthcare case study: 38% shorter response times](https://zeya.health/customers/edge-healthcare/): Physiotherapy & osteopathy, multi-clinic, Singapore. −38% average first response time (from 2.67 to 1.65 min); 21.6% → 19.5% late-cancellation rate (about 10% fewer); 40.7% → 52.7% after-hours message coverage - [Heartland Rehab case study: +18% booking conversion](https://zeya.health/customers/heartland-rehab/): Physiotherapy, Singapore. +18% booking conversion rate; +7% first-contact resolution rate; 24/7 patient enquiry coverage - [Sculpt Aesthetics case study: 2x confirmed bookings](https://zeya.health/customers/sculpt-clinic/): Aesthetics, Australia. −54% average after-hours response time; 2x confirmed bookings; +61% new patients ## Works with the systems you already run No migration, no new logins. Zeya reads your EMR, writes bookings and outcomes back, and keeps your existing WhatsApp number. - Acuity (Online booking; SG, MY, AU) - AoiKumo (Clinic management (aesthetics, GP, dental); MY, SG) - Best Practice (GP and specialist practice management; AU) - Cliniko (Allied-health practice management; AU, SG, MY) - Dr Assist (Clinic management system (XHealth International); MY) - DrPartners (Dental clinic app; MY) - Epic (Hospital EHR; SG) - Google Calendar (Calendar and video consultations; SG, MY, AU, VN, PH, ID, KH) - Halaxy (Allied-health practice management; AU) - Kumodent (Dental practice management; MY) - Phorest (Aesthetics and salon software; SG, MY, AU) - Plato (Clinic EMR; SG, MY) - SGiMED (Clinic EMR; SG) - Zanda (Allied-health practice management; AU, SG) ## Built for healthcare that can't afford to get it wrong - Administrative and engagement automation only. Zeya never diagnoses or gives medical advice; clinical questions go to your team. - Every conversation is logged, with human handover and escalation rules you control. - SingHealth ALICE innovation partner, compatible with Singapore's SmartCMS ecosystem. - Zeya is compliant with PDPA, the Australian Privacy Principles (APPs), APPI, HIPAA and GDPR. Our information security controls are compliant with ISO 27001 and SOC 2. - Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request. - Details: https://zeya.health/trust/ ## What our partners say > "Zeya Health helps us do both, turning enquiries into bookings and keeping follow-ups on track, while taking the pressure off our front desk. It's like giving our team an extra pair of hands." > Dr Sriram Narayanan, Founder, The Venus Clinic > "In healthcare, patient experience cannot be compromised. Zeya helped us reduce front-desk workload, respond faster, and automate repetitive communication, all while keeping our team in full control." > Dr. Gerald Tan, Founder, Elite Dental Group > "Zeya's WhatsApp auto replies sound like our own front desk, because we approved every answer. When a question needs a doctor, it comes straight to our team. We now handle 50% more enquiries with the same staff." > Dr. Elias Tam, EHA Clinic, Singapore > "Zeya sends each WhatsApp message to the right branch, so patients hear back from the clinic nearest them. Since January, 90%+ of our bookings come in through WhatsApp." > Aman Bancil, Founder, EDGE Healthcare > "We tried a virtual receptionist service before. Zeya is the first one that books patients straight into our diary, day or night. We now answer 100% of calls, up from 70%, and the team gets 12+ hours a week back." > Sid Handa, Sculpt Aesthetics > "Most of our patients book on WhatsApp now, and Zeya replies within seconds, even at 11 pm. For over a year, WhatsApp appointment bookings are up 60%, and our front desk no longer chases confirmations." > Dr. Kevin Chua, Kevin Chua Medical Aesthetics ## Frequently asked questions ### What does Zeya do? Zeya is an AI front-office platform for clinics and hospitals. It answers patient messages and calls, books and reschedules appointments in your EMR, runs reminders, recalls, and follow-ups, digitises documents, manages rosters, and reports on the full patient journey from enquiry to visit. ### Who is Zeya for? Zeya works with specialist clinics (aesthetics, dermatology, dental, orthopaedics, ENT, eye), allied-health practices (physiotherapy, osteopathy, rehab), multi-location clinic groups, and hospitals. ### How is Zeya different from a WhatsApp chatbot? Zeya combines patient messaging with EMR-connected booking, calls, and follow-ups. It reads your EMR, books into your calendar, re-engages patients from their visit history, and reports on revenue. It is built for healthcare workflows, with human handover for anything clinical. ### Will Zeya replace my front desk? No. Zeya takes the routine calls, messages, reminders, and rebookings, so your team spends more of the day with patients. ### How fast can we go live? Zeya Converse, with WhatsApp, Instagram, Facebook, and email in one inbox, is live in 48 hours. Zeya Voice, the AI receptionist, is live in 7 days. No migration and no IT project. ### Do we need to change our WhatsApp number? No. Zeya works with your existing clinic number, so patients keep contacting you the way they already do. ### Where is patient data stored? Data is hosted in Singapore, Vietnam, and Australia. Hosting in other regions is available on request. ### Is patient data secure? Zeya is compliant with PDPA, the Australian Privacy Principles (APPs), APPI, HIPAA and GDPR. Our information security controls are compliant with ISO 27001 and SOC 2. ### How much does Zeya cost? Pricing depends on your modules, channels, and number of locations. We share it after a short call. [Get pricing](/get-pricing/). ### What is patient engagement software? It handles a clinic's conversations with patients: answering enquiries, booking, reminders, and follow-ups. Zeya does this on WhatsApp, Instagram, Facebook, email, and phone, and books straight into your EMR. ## See what Zeya would do for your clinic 30 minutes. We walk through your workflows and show you what to expect in your first 60 days.